Our Services

Consulting

We provide experienced subject matter experts in a range of specialised IT Service Management disciplines, our consultants are available for on-site engagements, remote or adhoc requirements. Choose from a range of certified COBIT 5, ITIL or ISO/IEC 20000 consultants. MentPro offers a professional practice organisation that assists and supports customers to achieve and sustain optimum service delivery. Our consultants are passionate about ensuring our customers success.

Process

MentPro will review identified business-critical processes on performance, conformance drivers and related risk. We will also assess the process capability and identify improvement targets. We analyse gaps in process capability and control, identifying options for improvement and redesign of
the process. We also prioritise initiatives for process improvement based on potential benefits and costs. People, Process and Technology are taking into account.

Capacity

We start a Performance and Capacity Management Service engagement by evaluating the process you currently have in place, we then develop a comprehensive plan and roadmap to improve the maturity of your Performance and Capacity Management process. This will reap benefits as you begin to develop a better understanding of how effectively you are using your IT infrastructure.

Continuity

We start a Business Continuity Management Service engagement by evaluating the process you currently have in place, we then develop a comprehensive plan and roadmap to improve the maturity of your process. We offer a holistic management process that identifies potential impacts that threaten an organisation and provide a framework for building resilience with the capability for an effective response that safeguards the interests of its key stakeholders, reputation and value creating activities.

Risk

Risk may be defined as uncertainty of outcome, whether a positive opportunity or negative threat. It is the fact that there is uncertainty that creates the need for attention and formal management of risk. Managing risks requires the identification and control of the exposure to those risks which may have an impact on the achievement of an organization’s business objectives.

Availability

Establish credibility with your customer by ensuring that your quality of service can be measured and improved. MentPro will implement Availability Management within your organisation and ensure that the level of availability delivered in all IT services meets your agreed availability needs and service level targets in a cost-effective and timely manner.

Find out more about our Services

Availability Management

Capacity Management

Risk Management

Business Continuity Management

Process Maturity

Capacity Planner

In 3 simple steps MentPro's advanced predictive modeling and powerful ‘sunburst’ visualization lets you quickly and accurately:

- Baseline your current estate and assess what you have today
- Scenario model all the options and evaluate the impact of change
- Decide your optimal plan for action and export as a report

Giving you unprecedented confidence to ensure the right resources will be deployed at the right time and the right cost.

See list of features detailed below:
  • Baseline Model
  • Baseline Views
  • User Defined Models
  • Infrastructure Reports
  • Service Reports
  • Storage Visibility
  • Capacity Events
  • VM Drive Events
  • Forward Thinking
  • API

MentPro Capacity Planning as a Service (CPaaS)

REGISTER for the FREE Trial

Features, Screenshots and More ....

Who are we?

MentPro are leaders in strategic IT Service Management disciplines as detailed below, we have extensive experience applying and implementing industry standards and frameworks like COBIT 5, ITIL v3 2011 and ISO/IEC 20000.

  • Capacity Management
  • Capacity Planning as a Service (CPaaS)
  • Availability Management
  • Risk Management
  • Business Continuity Management
  • Process Maturity Assessments
Capacity Management
98%
Availability Management
99%
Risk Management
95%
Business Continuity Management
96%

About us

Nature of our Business

MentPro brings together the benefits of expertise, experience and efficiency in a services organization which puts the client at the center of the solution. The nature of our Business is to provide a wide range of IT services to medium and corporate companies at a strategic level as well as at the ground level. MentPro also acts as an enabler for organizations to mature their people and processes thus maximizing output.

Values and Ethics

The name MentPro is derived from the term Professional Mentorship. We pride ourselves on the fact that our ethos is hinged on sharing and dissemination of experience and knowledge. MentPro’s principles and values reflect an attitude of integrity, openness, hard work and social responsibility.

Business Centric Approach

Our solutions adopt a business centric approach to identify, recommend and manage the implementation of Business, Management and IT disciplines. The skill set includes Business Consultants, Management Consultants, Strategists, IT Professionals, Mentors, Educators, Project Managers, Risk Managers and more.